Terms of Service
Effective Date: January 1, 2025
1. Service Description
StudioFlow is a mobile-first Customer Relationship Management (CRM) application designed specifically for independent fitness instructors. Our service helps you manage client contacts, class schedules, attendance tracking, and form submissions through a simple, pay-as-you-go platform.
2. Acceptance of Terms
By downloading, installing, or using StudioFlow, you agree to be bound by these Terms of Service. If you do not agree to these terms, do not use our service.
3. Pay-as-You-Go Model
StudioFlow operates on a credit-based system with no monthly subscriptions or recurring fees. You purchase credits and use them for:
- SMS messaging to clients
- Email communications
- Form distribution and data collection
- Premium features as they become available
Credits do not expire but are non-refundable once purchased. You are responsible for monitoring your credit balance.
4. User Responsibilities
You agree to:
- Provide accurate and current information about yourself and your business
- Use the service only for legitimate fitness instruction business purposes
- Obtain proper consent before adding client contact information
- Comply with applicable laws regarding communication and data privacy
- Not share your account credentials with others
- Not use the service for spam or unsolicited communications
5. Client Data and Privacy
You are responsible for ensuring you have the right to collect and use your clients' contact information and form responses. You must comply with all applicable privacy laws and regulations, including obtaining necessary consents for communication.
6. Intellectual Property
StudioFlow and its original content, features, and functionality are owned by StudioFlow and are protected by international copyright, trademark, and other intellectual property laws. You retain ownership of the data you input into the service.
7. Account Termination
You may terminate your account at any time through the app settings or by contacting support. We may suspend or terminate your account if you violate these terms. Upon termination, your data will be retained for 30 days before permanent deletion.
8. Limitation of Liability
StudioFlow is provided "as is" without warranties of any kind. We are not liable for any indirect, incidental, special, or consequential damages arising from your use of the service. Our liability is limited to the amount you paid for credits in the 12 months preceding any claim.
9. Service Availability
While we strive for high availability, we do not guarantee uninterrupted service. We may perform maintenance, updates, or experience technical issues that temporarily affect service availability.
10. Changes to Terms
We reserve the right to modify these terms at any time. We will notify users of significant changes via email or in-app notification. Continued use after changes indicates acceptance of the new terms.
11. Contact Information
For questions about these Terms of Service, please contact us at:
Email: support@getstudioflow.com
Response Time: We aim to respond within 48 hours
12. Governing Law
These terms are governed by the laws of the jurisdiction where StudioFlow is operated. Any disputes will be resolved through binding arbitration.